To access the file server (FTP server), you must have a username and password. If you do not have the log in information, please contact us or your account manager.
To access your file via the browser such as FireFox, Chrome or Internet Explorer, click on the below link. For IE 8 and above, you will be prompted to open the link in File Exlporer. We recommend FireFox or Chrome if accessing the files with a browser.
To access the FTP server without using a browser, use any standard FTP software.
You will need the host address to enter into the FTP software. The host address is: 220.127.116.11
You will need your file access log in. If you do not have it, please contact us.